- What does WaaS mean and how is it different from traditional website building?
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- WaaS = Website as a Service — a monthly subscription that includes design, build, hosting, updates, and support all in one. Traditional method: $3,000-15,000 upfront + $100-200/month maintenance. With WaaS: $99-599/month all-inclusive. No upfront sticker shock, ongoing improvements, cancel anytime.
- What does it actually cost?
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- From $99/month for Care (maintenance for existing sites). Growth at $299/month + $500 setup is the most popular new-build plan. Pro at $599+/month + $750 setup includes full SEO and content. First year: Care $1,188 / Growth $4,088 / Pro $7,938.
- What happens if I cancel?
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- Cancel anytime with no penalty. We export all your content (text, images, structure) so you can move to another provider. We don't hold your work hostage. Hosting stops at cancellation date.
- Who owns the site and content?
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- You — always. Content (text, images, brand assets) is 100% yours from day one. Domain is in your name. When you leave, you take everything with you.
- What counts as included «edit hours» per month?
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- Text changes, image swaps, price updates, page additions/removals, minor design optimizations. Email us — we execute within 48 hours. Beyond included hours: $85/hr overage rate. Hours don't roll over.
- Can I upgrade from Care to Growth, or Growth to Pro?
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- Yes, anytime. Your site stays — you just get more pages, edit hours, and features. Smooth transition, no rebuild.
- Does Care work for existing sites I built elsewhere?
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- Yes — that's exactly what Care is for. We take over maintenance, hosting, security, backups, and minor edits without rebuilding. Onboarding is 1-2 weeks.
- Do you provide content (copy, photos) or do I bring them?
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- Standard: you bring text and photos. Optional add-ons: copywriting from $300, professional photo sourcing/editing from $200. Pro tier includes 2-4 blog articles per month.
- How fast is the website ready?
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- Care: ~1 week onboarding (no new build). Growth: 3-4 weeks. Pro: 4-6 weeks. All start with a 30-minute discovery call. Weekly staging links throughout the process.
- Does WaaS work for e-commerce / online stores?
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- Not yet. WaaS works for brochure sites, landing pages, and professional service businesses. E-commerce introduces complexity (platform, payment integration, tax compliance, shipping logistics, product management) that needs a dedicated build approach with one-time pricing. See our e-shop service page.
- What kind of businesses does WaaS work for?
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- Ideal for: professional services (lawyers, accountants, consultants, architects, medical practices), local businesses (restaurants, salons, gyms, hotels), personal brands (coaches, freelancers, artists), portfolio sites, blogs, and landing pages for specific services/products. NOT for: e-commerce, web apps, custom platforms, multi-vendor marketplaces.
- How is this different from Wix or Squarespace?
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- Wix/Squarespace = you do all the work (design, setup, updates) with DIY tools. With WaaS, we're your web team. Custom design by professionals, sub-1-second load times, complete SEO, and 1-4 hours of monthly edits done by us. Comparable cost, incomparable result.